Privacy Policy
Last updated: July 2026
1. Introduction
This Privacy Policy explains how Ouasl ("Ouasl", "وصل", "we", "us") collects, uses, and safeguards your information when you use our website and platform. We are committed to protecting your privacy and handling your data transparently.
2. Data We Collect
We collect information you provide directly, such as your name, email address, and account details, as well as information collected automatically, including your IP address, device and browser type, and pages visited.
3. How We Use Your Data
We use your data to provide and improve the service, process payments, communicate with you, ensure security, and comply with legal obligations.
4. Cookies
We use cookies and similar technologies to remember your preferences and to measure how our services are used. You can control non-essential cookies through the consent banner shown when you first visit the site, and through your browser settings.
5. Analytics: Google Tag Manager and Hotjar
With your consent, we use Google Tag Manager to manage analytics tags and Hotjar to understand how visitors interact with our pages, including session recordings and heatmaps. These tools load only after you accept cookies in the consent banner. If you decline, no analytics or session-recording scripts are loaded.
6. Sharing Your Data
We do not sell your personal data. We may share data with trusted service providers (such as our analytics and payment processors) who process it on our behalf under appropriate safeguards, or where required by law.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data, and to withdraw consent at any time. To exercise these rights, contact us at support@ouasl.com.
9. Security
We implement appropriate technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the "last updated" date above. We encourage you to review this page regularly.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at support@ouasl.com.